Privacy Policy

Introduction

At b4Help, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and inquire about our IT consulting, CRM, and AI services.

By using our website, you agree to the terms outlined in this policy in compliance with Massachusetts state law (201 CMR 17.00).

Information We Collect

We only collect information that you voluntarily provide to us via our contact forms. This includes:

• Name and Job Title
• Contact information including email address and phone number
• Business information regarding your CRM or IT needs

How We Use Your Data

We use the information collected to understand your needs and provide you with better service, specifically for:

• Direct communication regarding your project inquiries via phone or email.
• Internal record keeping and contract preparation (MSA/SOW).
• Sending occasional service updates or technical alerts related to your IT systems.

Note: We do not use your data for automated SMS marketing. All phone contact is conducted manually by our consulting team.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online, in accordance with Massachusetts data protection standards.

Third-Party Sharing

We do not sell, distribute, or lease your personal information to third parties. We only share data with third-party platforms (like GoHighLevel, Stripe, or OpenAI) as strictly necessary to fulfill the technical services you have purchased from us.

Contact Us

If you have any questions about this Privacy Policy or wish to request the removal of your data from our systems, please contact us at:

support@b4help.com